Refunds & Returns
We offer our dolls returns and exchanges within 30 days of the delivery date✨
Every purchase is eligible for a refund.
A purchase can only be returned for a full refund, if the customer has received their order.
Refund will be processd upon receiving the package.
Every purchase is eligible for a refund.
A purchase can only be returned for a full refund, if the customer has received their order.
Refund will be processd upon receiving the package.
- Please noted: Customized items, Lingerie, Bodysuit, Swimwear, Socks/Tights, Masks, Clearance/Final Sales, Angel Bags, Issued Gift Cards are non-returnable.
- Jewelry, Accessories can only be returned or exchanged when you don't open the package (the product tag on the package must not be damaged).
- Items must be in its original, sellable condition.
- All returns are refunded via the original payment method. (the value of the item(s) returned).